IHEARTBUCKS CUSTOMER SUPPORT

Welcome to the support section. Below is a guide of the most commonly asked questions regarding memberships or the site. If you question is not answered, please do no hesitate to contact us.

If you're having a problem with billing and/or your password or if you wish to cancel your membership please contact the processor which you signed up with. This support is live 24/7 to resolve any issues that you may be having.

• Click here if you joined via CCBill
• Click here if you joined via Epoch.com

Website Display Issues

Our sites are intended to support only new age web browsers. Below is a recommended list you should try to view the sites with so that they work properly. Please also make sure that your browser is up to date by downloading the latest version.

• Mozilla Firefox
• Internet Explorer
• Google Chrome
• Opera Suite
• Apple Safari

Problems with Viewing Video Clips

If are experiencing viewing member area video video files, please make sure you have properly installed the latest version of Windows Media Player

• Download Lastest Version of Windows Media Player
• Mac Users: Download a plugin for your QuickTime player

Other Issues & Cancelling your Membership

If you have not found the answer to your question here, please contact us at support@iheartbucks.com